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    Important Information for All Returns and Exchanges:

    • Items must be in original condition with tags still attached and are subject to inspection.
    • Items must be sent back within 14 days, 2 weeks of product delivery date.
    • Shipping and handling costs are non-refundable.
    • Items purchased on sale are not eligible.
    • We cannot accept exchange or returns on headbands or scrunchies.


    To Initiate the Exchange Process:
    • Email us at 
    • We are happy to set aside a product in the size you want, if still available, while we wait for the original product to get back to us.
    • If we are out of the size you are requesting, you can pick from another design of the same price or receive a refund. 
    • Return shipping to be paid by customer.
    • If you are in the US, we will gladly ship your new item free of charge.


    To Initiate the Return Process:
    • Email us at 
    • If you are in the US we will gladly send a free shipping label. 
    • Please allow 3-5 days to process once received at our office, followed by 5-10 days for your bank to process our refund request.


    Important: Please do not send products back to us without first contacting! We will not be able to issue a refund or exchange!


    Final sale items:  
    • Items purchased on sale are final sale and cannot be returned or exchanged.  
    • Headbands and scrunchies are final sale and cannot be returned or exchanged.  
    Please do not send these items back to us as we will not refund or exchange them and we are unable to return them to you.




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