✰ FREE DOMESTIC SHIPPING OVER $75 ✰
PLEASE PLAN FOR EXTENDED SHIPPING TIMES DURING THE PANDEMIC
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    Important Information for All Returns and Exchanges:

    • Items must be in original condition with tags still attached and are subject to inspection.
    • Exchange/Return must be initiated within 30 days of order date.
    • Shipping and handling costs are non-refundable.
    • Items purchased on sale are not eligible.
    • All accessories are final sale.
    • We cannot accept exchanges or returns on hair accessories.

     

    To Initiate the Exchange Process:
    • Email us at support@crownedathletics.com 
    • We are happy to set aside a product in the size you want, if still available, while we wait for the original product to get back to us.
    • If we are out of the size you are requesting, you can pick from another design of the same price or receive a refund.
    • If you are in the US, we will gladly ship your new item free of charge.
    • International returns must be paid by customer.
    • Items purchased on sale are not eligible for a complimentary return label. Return and new shipping must be paid by customer. 

     

    To Initiate the Return Process:
    • Email us at support@crownedathletics.com 
    • If you are in the US, $5 flat rate return shipping and restocking free will be deducted from return. 
    • International returns must be paid by customer.
    • Please allow 3-5 days to process once received at our office, followed by 5-10 days for your bank to process our refund request.
    • Items purchased on sale are not eligible for a complimentary return label. Return shipping must be paid by customer. 

     

    Important: Please do not send products back to us without first contacting support@crownedathletics.com! We will not be able to issue a refund or exchange!

     

    Final sale items:
    Headbands, scrunchies, and other hair accessories are final sale and cannot be returned or exchanged.  
    Please do not send these items back to us as we will not refund or exchange them and we are unable to return them to you.

     

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